ok taka's Privacy Policy

ok taka is an online entertainment platform offering sports betting, casino games and related services to users in Bangladesh. We take the privacy of our users seriously and are committed to maintaining the highest standards when it comes to protecting their personal information.

This privacy policy applies to the ok taka website, mobile application and all digital services we provide. It explains what information we collect, why we collect it, how it is used and what your rights are.

ok taka services are available only to individuals aged 21 or above. Information collected during registration to verify age is protected under this policy.

ok taka may collect information about you in various ways. The types of information collected are described in detail below:

2.1 Information You Provide Directly

Information you provide directly when registering an account or using the service:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (passwords are stored in encrypted form)
• Government-issued ID details provided for identity verification
• Payment information — bKash, Nagad or Rocket account details

2.2 Automatically Collected Information

When you use the ok taka platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type, operating system and device model
• Duration of site use and page visit information
• Information obtained from cookies and similar tracking technologies
• Gaming activity and transaction logs

2.3 Information Received from Third Parties

For the purposes of payment processing, identity verification and fraud prevention, we may receive certain information from trusted third-party service providers. This information is used only for specified purposes.

ok taka uses your information only for specific, clear and lawful purposes. The main purposes are described below:

3.1 Operating and Improving the Service

• Creating, managing and verifying accounts
• Processing deposits and withdrawals
• Providing gaming services and bonus offers
• Managing customer support and resolving issues
• Improving platform performance and user experience

3.2 Security and Protection

• Preventing unauthorised account access and fraud
• Meeting anti-money laundering and counter-terrorism financing obligations
• Verifying the 21+ age requirement and enforcing responsible gaming policy
• Ensuring the general security of the platform

3.3 Communication and Marketing

With your consent, ok taka may send promotional messages, bonus offers and service updates. You can withdraw from these communications at any time.

ok taka uses industry-recognised technical and administrative measures to keep your information secure.

4.1 Technical Security Measures

• Data transfers are secured using SSL encryption
• Passwords are hashed and stored using strong encryption algorithms
• Payment information is processed in a secure encrypted environment
• Firewalls and monitoring systems are active to detect suspicious activity
• Regular security reviews and system updates are carried out

4.2 Administrative Security Measures

Only authorised staff may access user information, and strict confidentiality obligations apply to them. Third-party service providers are also bound by contract to maintain the same level of data protection.

4.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide the service. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations.

ok taka does not sell your personal information. Information may be shared with third parties only in the limited circumstances below:

5.1 Service Provider Partners

We work with trusted third-party providers to handle specific functions such as payment processing (bKash, Nagad, Rocket), identity verification, IT infrastructure and customer support. These providers may access information only for specified purposes and are bound by data protection agreements.

5.2 Legal Obligations

Where ok taka is required to disclose information as part of a court order, government directive or legal process, it will provide the relevant information to the appropriate authority.

5.3 Business Transfers

In the event of a business merger, acquisition or restructuring, user information may be transferred. You will be notified in advance in such circumstances.

The ok taka platform uses cookies and similar technologies that improve site functionality and personalise your experience.

6.1 Types of Cookies

• Essential cookies: Required to maintain login status and for security — these cannot be disabled.
• Functional cookies: Used to remember preferences such as language and game settings.
• Analytical cookies: Used to understand site usage statistics — active with your consent.

6.2 Cookie Controls

You can limit or disable cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

As a registered user of ok taka, you have the following rights over your own information:

7.1 Right to View and Correct Information

You can access your account at any time to view your personal information and make any necessary corrections. To correct your name or date of birth, please contact customer support.

7.2 Request to Delete Information

In certain circumstances you may request that your information be deleted. However, some information may be retained due to legal obligations or the need to resolve ongoing disputes. Our Responsible Gaming Policy also covers the self-exclusion process in detail.

7.3 Withdrawing from Marketing Communications

You can opt out of promotional emails or SMS at any time. Essential service notifications may still be sent.

7.4 Data Portability

You may request a copy of your account information. Contact customer support and we will provide the information in a structured format.

ok taka strictly does not collect any information from or provide services to anyone under the age of 21. Age is verified at the time of registration, and any account found to belong to a person under 21 is cancelled immediately.

If you suspect that a minor's information has been included in an account, please notify our customer support immediately — the relevant information will be deleted without delay.

ok taka primarily provides services focused on Bangladesh. However, some technical infrastructure and third-party providers may be based in other countries. In such cases, we ensure that the relevant country or organisation maintains adequate data protection standards.

For international transfers, protection is ensured through data protection agreements or other lawful arrangements.

The ok taka platform may sometimes connect to third-party services such as payment gateways. These third parties have their own privacy policies, and how they collect and use information is outside ok taka's control. We recommend that you read their privacy policy before using their service.

ok taka may review and update this privacy policy from time to time. Users will be notified in advance of any significant changes by email or a notice on the site.

Continuing to use the site after a revised policy is published will be taken as your agreement to the updated policy. We therefore recommend checking this page regularly. To learn more about us, visit our About Us page.

ok taka believes that proper management of personal information is essential to ensuring responsible gaming. By analysing your gaming activity data, we can identify unusual spending patterns and provide assistance where needed.

Information related to the use of tools such as self-exclusion, deposit limits or breaks is stored securely. To learn more about these tools, see our FAQ section.